Slowness And Errors On Some Site Designer Stores

Incident Report for Volusion

Resolved

This incident has been resolved.
Posted Jul 17, 2024 - 12:40 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2024 - 08:41 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 09, 2024 - 08:41 CDT

Investigating

We are receiving reports of slowness on some Site Designer stores that has led to some 500 errors. We are investigating and will post here as updates become available.
Posted Jul 08, 2024 - 10:22 CDT
This incident affected: Volusion Platform (Merchant Storefronts).
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