Intermittent Slowness on Site Designer Stores
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 06, 2026 - 10:07 CST
Investigating - We are currently investigating reports of intermittent slowness on some stores using Site Designer. Our engineering team is actively working to identify the root cause and restore full performance. We will provide updates as soon as more information becomes available.
Nov 06, 2026 - 08:39 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 05, 2026 - 17:36 CST
Investigating - We are currently investigating reports of intermittent slowness on some stores using Site Designer. Our engineering team is actively working to identify the root cause and restore full performance. We will provide updates as soon as more information becomes available.
Nov 05, 2026 - 16:33 CST
Uptime over the past 90 days. View historical uptime.
Volusion Platform Operational
Merchant Storefronts Operational
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Operational
Support Operational
FTP Operational
Volusion Branded Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

Unresolved incident: Intermittent Slowness on Site Designer Stores.

Nov 5, 2026

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Emergency Maintenance - PHP2Shell
Completed - The scheduled maintenance has been completed.
Oct 24, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 CDT
Scheduled - Volusion relies on PHP to power and serve our merchant storefronts and management tools. On October 20, 2026, a critical PHP vulnerability was disclosed publicly.  This vulnerability is referred to as "php2shell" and formally tracked as CVE-2026-109618 and CVE-2026-109619.

We want to reassure our merchants that your Volusion store has remained fully protected throughout this event:
- Our security partner, Cloudflare, successfully deployed mitigating protections across all Volusion stores at 9:00 PM CT on October 20, 2026, neutralizing potential exploits at the edge.
- There have been no signs or indications that any Volusion stores have been exploited.
- Thanks to these active edge-level defenses, all stores remain secure while we complete our final patching process.
Oct 21, 18:50 CDT

Oct 23, 2026

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