All Systems Operational
Volusion Platform Operational
Merchant Storefronts Operational
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Operational
Support Operational
Volusion Branded Sites ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
AMER- Maintenance Notification Jul 31, 2024 01:00-05:00 CDT
Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, July 30th from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jul 25, 2024 - 11:59 CDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Resolved - This incident has been resolved.
Jul 26, 21:10 CDT
Monitoring - A fix has been implemented. Please be sure to clear browser cache and cookies to see the change. We are monitoring the results.
Jul 26, 20:40 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 26, 20:40 CDT
Investigating - We have received reports of issues in the admin dashboard. We are investigating and will post updates here as they become available.
Jul 26, 20:24 CDT
Jul 25, 2024
Resolved - This incident has been resolved.
Jul 25, 15:44 CDT
Monitoring - Sites have stabilized. We are monitoring for further issues.
Jul 25, 13:57 CDT
Investigating - We are receiving reports that some storefronts are not reachable. We are responding to these reports and will post updates as they become available.
Jul 25, 13:23 CDT
Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 01:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, July 23rd from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Jul 18, 16:18 CDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - This incident has been resolved.
Jul 22, 15:59 CDT
Monitoring - Service has been restored, thank you for your patience. We will continue to monitor.
Jul 19, 16:41 CDT
Update - Thank you for your patience, some stores are starting to come back online. We are continuing to resolve issues as quickly as we can.
Jul 19, 11:06 CDT
Update - We have identified the solution and are working on implementing that in our platform. We will continue to keep you updated as we obtain more information.
Jul 19, 06:18 CDT
Update - There are reports of a global Microsoft Windows outage being caused by a faulty update to an antivirus software provided by Crowdstrike. Microsoft is working on a fix.
Jul 19, 01:52 CDT
Update - There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 19, 00:23 CDT
Update - There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 19, 00:23 CDT
Identified - There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 19, 00:22 CDT
Investigating - We are aware of websites being unavailable, the issue has been identified. There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 18, 23:59 CDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024
Jul 17, 2024
Resolved - This incident has been resolved.
Jul 17, 12:40 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 08:41 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 08:41 CDT
Investigating - We are receiving reports of slowness on some Site Designer stores that has led to some 500 errors. We are investigating and will post here as updates become available.
Jul 8, 10:22 CDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.