All Systems Operational
Uptime over the past 90 days. View historical uptime.
Volusion Platform Operational
Merchant Storefronts Operational
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Operational
Support Operational
Volusion Branded Sites ? Operational
90 days ago
99.56 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Reported Slowness in Admin Dashboard
Resolved - This incident has been resolved.
Nov 28, 11:36 CST
Monitoring - We have implemented a fix and see improvement in the load times for the Admin Dashboard. We confirmed that there was no issue with the stores receiving orders. We will continue to monitor our fix and will update you here on a regular basis.
Nov 27, 14:27 CST
Identified - We have identified the issue and are taking steps to implement a resolution. We will continue to update this alert on a regular basis.
Nov 27, 13:59 CST
Update - We are continuing to investigate this issue and will continue to update this alert on a regular basis.
Nov 27, 12:54 CST
Investigating - We are investigating reports of high load times in the Admin Dashboard and our team is currently investigating the cause.
Nov 27, 10:52 CST
Nov 27, 2023
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
PayPal Outage
Resolved - This incident has been resolved.
Nov 24, 23:29 CST
Investigating - We have received notification from PayPal that they are currently experiencing an outage that may impact customers ability to pay with PayPal/Venmo. We have not been able to reproduce issues placing and accepting orders, but we will provide further information as it becomes available. You can check this page as well as PayPal's status page here

https://www.paypal-status.com/product/production
Nov 24, 14:37 CST
Increase in payment declines with Stripe
Resolved - This incident has been resolved.
Nov 24, 17:01 CST
Investigating - We have received notification from Stripe that they are currently seeing elevated latency and declines on transactions involving cards issued by JPMorgan Chase, as a result of an issue affecting the bank and external to Stripe.

You can check this status page for updates, or refer to Stripe status page here:
https://www.stripestatus.com/
Nov 24, 15:50 CST
Nov 23, 2023

No incidents reported.

Nov 22, 2023
Payments Processing Errors
Resolved - This incident has been resolved.
Nov 22, 13:38 CST
Monitoring - We have implemented a fix and are monitoring the situation.
Oct 19, 16:04 CDT
Investigating - We are receiving reports that some stores are receiving errors when trying to process payments for orders. We are investigating these reports and will post here as updates become available.
Oct 19, 10:00 CDT
Unable to add products to a Purchase Order and Admin's Being Logged out of Dashboard
Resolved - This incident has been resolved
Nov 22, 13:18 CST
Monitoring - We have implemented a fix for both of these issues, and we are monitoring the results. Will provide further updates upon confirmation these issues have been fully resolved.
Nov 22, 10:29 CST
Investigating - We are receiving reports of an issue with the Purchase Order feature where the system is not adding products to the Purchase Order. Our team is investigating and will provide further updates as soon as possible.

We are also receiving reports of Admin's being logged out of the admin randomly. We are investigating this issue as well.
Nov 22, 09:49 CST
Nov 21, 2023

No incidents reported.

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