Update - Thank you for your patience, some stores are starting to come back online. We are continuing to resolve issues as quickly as we can.
Jul 19, 2024 - 11:06 CDT
Update - We have identified the solution and are working on implementing that in our platform. We will continue to keep you updated as we obtain more information.
Jul 19, 2024 - 06:18 CDT
Update - There are reports of a global Microsoft Windows outage being caused by a faulty update to an antivirus software provided by Crowdstrike. Microsoft is working on a fix.
Jul 19, 2024 - 01:52 CDT
Update - There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 19, 2024 - 00:23 CDT
Update - There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 19, 2024 - 00:23 CDT
Identified - There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 19, 2024 - 00:22 CDT
Investigating - We are aware of websites being unavailable, the issue has been identified. There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Jul 18, 2024 - 23:59 CDT
Volusion Platform Major Outage
Merchant Storefronts Major Outage
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Operational
Support Operational
Volusion Branded Sites ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
AMER- Maintenance Notification Jul 24, 2024 01:00-05:00 CDT
Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, July 23rd from 11:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Posted on Jul 18, 2024 - 16:18 CDT
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024

Unresolved incident: Connectivity Issues.

Jul 18, 2024
Jul 17, 2024
Resolved - This incident has been resolved.
Jul 17, 12:40 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 08:41 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 08:41 CDT
Investigating - We are receiving reports of slowness on some Site Designer stores that has led to some 500 errors. We are investigating and will post here as updates become available.
Jul 8, 10:22 CDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 CDT
Scheduled - Volusion will be conducting a proactive maintenance on some AMER (Americas) servers Tuesday, July 9th from 11:00 PM until 1:00 AM Central Time. You may experience intermittent connectivity to your store front. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Jul 9, 16:57 CDT
Jul 9, 2024
Jul 8, 2024
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.