All Systems Operational

Uptime over the past 90 days. View historical uptime.
Volusion Platform Operational
90 days ago
100.0 % uptime
Today
Merchant Storefronts Operational
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Operational
Support Operational
FTP Operational
90 days ago
100.0 % uptime
Today
Volusion Branded Sites ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 19, 2025
Admin Dashboard Failed Login
Resolved - This incident has been resolved.
Jun 19, 14:00 CDT
Monitoring - A fix has been implemented.
Jun 19, 12:47 CDT
Update - We have resolved the issue and are continuing to monitor.
Jun 19, 12:46 CDT
Investigating - We are receiving reports from merchants that they are getting an error when attempting to log into the admin area of their store. We are currently investigating this and will update you here as soon as possible.
Jun 19, 12:19 CDT
Jun 18, 2025
Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:00 CDT
Scheduled - Volusion will be conducting proactive security updates and maintenance on some servers Tuesday, June 17th from 10:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front for a short period during that timeframe. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Jun 10, 14:07 CDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025
Chat Support Not Loading
Resolved - This incident has been resolved.
Jun 16, 17:06 CDT
Monitoring - We have implemented a fix and will continue to monitor the situation.
Jun 16, 15:11 CDT
Investigating - We have received and confirmed reports that our 3rd party chat software is not loading. If you need immediate support reach out to us by email or phone and we will assist you as soon as possible.
Jun 16, 13:30 CDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Some Stores Cannot Take Payments
Resolved - This incident has been resolved.
Jun 13, 13:28 CDT
Monitoring - A fix has been implemented. If you see any issues regarding the front or back end of your website, please contact our Customer Experience team.
May 29, 15:52 CDT
Update - We’ve identified a temporary fix for the checkout issue affecting some merchants and are actively working toward a resolution. If you're currently experiencing problems with the checkout process on your store, please contact our Customer Experience team for support. We’ll continue to share updates here as soon as new information becomes available. Thank you for your continued patience.
May 29, 11:01 CDT
Investigating - We are receiving reports that some stores are reporting errors at checkout that prevent customers from placing orders by credit card. We are investigating and will post updates here as they become available. If you have an issue, please report it to our Customer Experience team.
May 29, 10:12 CDT
Jun 12, 2025
Some Sites Experiencing Downtime
Resolved - This incident has been resolved and all sites should be functional.
Jun 12, 16:52 CDT
Monitoring - Sites are coming back up as Google Cloud recovers from the incident. We are continuing to monitor and you can track the progress of this outage at:

Pingdom Outage Tracker:
https://www.pingdom.com/outages/

Cloudflare Status Page
https://www.cloudflarestatus.com/

Google Cloud Platform
https://status.cloud.google.com/
Jun 12, 15:29 CDT
Identified - The issue has been identified. Google Cloud Platform, a major cloud hosting provider, is having a major outage, which is affecting other providers like Cloudflare. We apologize for the inconvenience. You can track the progress of this outage at the following sites:

Pingdom Outage Tracker:
https://www.pingdom.com/outages/

Cloudflare Status Page
https://www.cloudflarestatus.com/

Google Cloud Platform
https://status.cloud.google.com/
Jun 12, 13:52 CDT
Investigating - Some sites are currently experiencing downtime, we are currently investigating this issue and will post updates as soon as further information is available.
Jun 12, 13:12 CDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

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