Monitoring - A fix has been implemented and we are monitoring the results.
Aug 05, 2026 - 18:42 CDT
Investigating - We are currently investigating an issue with intermittent slowness and errors affecting some stores using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.
Aug 05, 2026 - 16:25 CDT
Volusion Platform Degraded Performance
90 days ago
100.0 % uptime
Today
Merchant Storefronts Degraded Performance
Payment Gateway Services Operational
Email Services Operational
Third-Party Services Operational
Merchant Dashboard Degraded Performance
Support Operational
FTP Operational
90 days ago
100.0 % uptime
Today
Volusion Branded Sites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 5, 2026

Unresolved incident: Intermittent Slowness or Errors on some Site Designer Stores.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Resolved - This incident has been resolved.
Jul 29, 13:15 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 11:22 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 09:26 CDT
Investigating - The Abandoned Cart admin page is currently failing to load. Engineering is actively working to restore the connection.
Jul 29, 08:58 CDT

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 15, 15:46 CDT
Scheduled - Volusion will be conducting proactive security updates and maintenance on Tuesday, July 22nd from 10:00 PM until 3:00 AM Pacific Time. You may experience intermittent connectivity to your store front for a short period during that timeframe. As always, we will do everything we can to keep the interruptions to an absolute minimum and will be monitoring systems closely to ensure that in the event any issues arise we are prepared to respond quickly.
Jul 13, 14:07 CDT