Store Generated Email Deliverability

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted Feb 10, 2025 - 08:13 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 07, 2025 - 15:51 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 06, 2025 - 08:33 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 05, 2025 - 09:14 CST

Investigating

We have received a number of reports of store based emails including order confirmation emails not being successfully delivered. Our team is currently investigating these reports and will update here as more information becomes available.

Posted Feb 03, 2025 - 17:11 CST

This incident affected: Volusion Platform (Email Services).