Reported Slowness in Admin Dashboard
Incident Report for Volusion
Resolved
This incident has been resolved.
Posted Nov 28, 2023 - 11:36 CST
Monitoring
We have implemented a fix and see improvement in the load times for the Admin Dashboard. We confirmed that there was no issue with the stores receiving orders. We will continue to monitor our fix and will update you here on a regular basis.
Posted Nov 27, 2023 - 14:27 CST
Identified
We have identified the issue and are taking steps to implement a resolution. We will continue to update this alert on a regular basis.
Posted Nov 27, 2023 - 13:59 CST
Update
We are continuing to investigate this issue and will continue to update this alert on a regular basis.
Posted Nov 27, 2023 - 12:54 CST
Investigating
We are investigating reports of high load times in the Admin Dashboard and our team is currently investigating the cause.
Posted Nov 27, 2023 - 10:52 CST
This incident affected: Volusion Platform (Merchant Dashboard).