Manage FTP Page Inaccessible
Incident Report for Volusion
Resolved
This incident has been resolved.
Posted Sep 09, 2024 - 17:05 CDT
Monitoring
Access to the Manage FTP page should now be restored.
Posted Sep 09, 2024 - 14:07 CDT
Identified
We've identified the issue, but it could take as long as an hour to see resolution.
Posted Sep 09, 2024 - 12:38 CDT
Investigating
We are receiving reports that the Manage FTP page in the my.volusion.com account section is not working. It is still possible to access site content through FTP via existing credentials. Only new account creation, changes to current accounts, and credential access is affected.
Posted Sep 09, 2024 - 11:09 CDT
This incident affected: Volusion Platform (Merchant Dashboard).