Investigating Intermittent Service Slowness

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted Oct 07, 2026 - 19:04 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2026 - 16:40 CDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 07, 2026 - 14:58 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 07, 2026 - 14:57 CDT

Investigating

We are currently investigating reports of intermittent slowness and degraded performance across our platform. Our engineering team is actively working to identify the root cause and restore normal service levels. We apologize for the inconvenience and will provide an update as soon as more information becomes available. Thank you for your patience.

Posted Oct 07, 2026 - 14:56 CDT

This incident affected: Volusion Platform (Merchant Storefronts, Merchant Dashboard).