Gateway Timeout Errors on Stores Using Site Designer
Incident Report for Volusion
Resolved
This incident has been resolved.
Posted Aug 13, 2024 - 16:00 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2024 - 14:58 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 13, 2024 - 13:44 CDT
Monitoring
A fix has been implemented and we are currently monitoring the results
Posted Aug 13, 2024 - 13:14 CDT
Update
We are continuing to investigate this issue.
Posted Aug 13, 2024 - 12:16 CDT
Investigating
We are currently receiving reports of gateway timeout errors on stores using site designer. We are investigating this and will update this alert when we have more information.
Posted Aug 13, 2024 - 12:16 CDT
This incident affected: Volusion Platform (Merchant Storefronts).
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