Some stores receiving 504/502 Timeout Errors

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted Nov 22, 2024 - 13:03 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 22, 2024 - 10:13 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 22, 2024 - 10:13 CST

Investigating

We are currently receiving reports of some stores receiving 502/504 timeout errors. We are investigating the situation and will post here as updates becomes available.

Posted Nov 22, 2024 - 10:06 CST

This incident affected: Volusion Platform (Merchant Storefronts).