Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 2025 - 16:58 CDT
Apr 30, 2025 - 16:58 CDT
Identified - We are receiving reports that merchants have stopped receiving order notifications. We've identified a potential issue and implemented a change to restore functionality to the email service. We will post updates here as they become available.
Apr 30, 2025 - 15:51 CDT
Apr 30, 2025 - 15:51 CDT
Update - We are working with our cloud hosting partner to investigate the issue further. We will provide updates regarding the main investigation here as more information becomes available. Thank you for your continued patience.
Apr 23, 2025 - 09:50 CDT
Apr 23, 2025 - 09:50 CDT
Update - We are still investigating but are implemented a temporary fix. We will provide updates regarding the main investigation here as more information becomes available. Thank you for your continued patience.
Apr 22, 2025 - 19:02 CDT
Apr 22, 2025 - 19:02 CDT
Investigating - We have confirmed that merchants are currently experiencing intermittent connectivity issues with the FTP access process. Our engineering team is actively investigating the issue. We will provide updates here as more information becomes available. Thank you for your patience.
Apr 22, 2025 - 10:42 CDT
Apr 22, 2025 - 10:42 CDT
Volusion Platform
Partial Outage
Merchant Storefronts
Operational
Payment Gateway Services
Operational
Email Services
Partial Outage
Third-Party Services
Operational
Merchant Dashboard
Operational
Support
Operational
FTP
Degraded Performance
Volusion Branded Sites
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.